Want to contact us? Here's how
If you've a BT Openzone or BT Account Manager, please contact them first. Or you can email us.
If you need to speak to us, call us on the number below.
Want to become a partner?
Email us and tell us what Wi-Fi service you are interested in. The more information you can supply, the better equipped we will be to respond to you.
Useful information for us includes:
- name, address, phone number
- type of business (e.g. coffee shop)
- total number of sites
- type of site (e.g. shop) and its size in metres
- how many people you think may want to access the internet in your hotspot at any given time
- what service you are interested in
Existing partners
If you've a billing enquiry or need some technical help please call us on Freefone 0800 022 33 22*
(9am-5.30pm UK time weekdays, excluding UK bank and public holidays; technical support 24/7)
When you call or email, please give us your BT Openzone account number.
* Calls to this number are free from BT landlines and BT payphones. However, they are not free to call from mobile phones - the cost will vary between service providers.